It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 +1 vote . This, My prepaid sim and starter kit not working neither did live chat. Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. It’s now 38 days counting. SIM Only plan for 12 months. Hi how cod I link a service provider to my Optus account. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Whirlpool Enthusiast reference: whrl.pl/RcZ3oa. Optus Special Assistance Service. 9AM - 5.30PM. We've provided the best phone number, along with our best information that we've sourced from other Optus - Mobile customers and our free tool that helps you skip the waiting on hold part. Other store refused to replace. How can I get my call history, all the numbers I have called. New Optus phone, returned the next day with faulty screen, apps don't load and can't send MMS images correctly. That is all. You will be notified when our expert responds. Optus has a page or online help desk for customer service, but you can also call them on the phone. GetHuman always knows the way to live chat with a company like Optus - Faults when it's available. Available to all customers purchasing accessories on www.accessories.optus.com.au. *Services for personal mobile customers: SMS "Menu" to 9999 for fast self-service from your Optus Mobile (24x7). Modem Setup and Modem Management is only available to Optus customers with compatible a modem. Hi,live chat used to be a great way to get things sorted out.recently I have found that live chat is offline.is this optus forcing customers to talk to their of. Tuesday. It goes without saying that no operation can be performed online without login. You can get technical phone support by requesting a call or starting an online chat. Yeldarb. In total, there are 2 ways to get in touch with them. Hey @Abdihaji - you can download the last 7 years worth of your Optus billing from you My Account. Please ensure you abide by the community guidelines. Tap the settings icon. Archive View Return to standard view. And again, if you didn't realize it was an option and you'd rather have a … All forum topics; Previous; Next; 1 Reply Highlighted. In total, there are 2 ways to get in touch with them. Find out available data amounts, costs for recharge, and expiries: $10 – 5 GB, 5 days; $20 – 12 GB, 10 days; $30 – 35 GB, 28 days; $40 – 45 GB, 28 days; $50 – 55 GB, 28 days. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Follow us onFacebook. Friday. Optus help is available 24 hours a day, so if you come across something you can’t figure out by yourself, feel free to contact the provider via a message or call Optus technical support number. Was told to expect up to 14 day wait. Let us know, we're happy to help. Don’t miss a beat with My Optus app. Visit our Career Website; Email Us . Do you mind double checking and then try again? Extra data $10/1GB. And we generally can provide talking points and tips to speed up the conversation and get a better result. Not to be used with any other discount. Optus Broadband. Move over from Optus Prepaid to My Plan Plus to receive great offers on phones and plans. Log in to access your username@optusnet.com.au email address Email Address. Available to all customers purchasing accessories on www.accessories.optus.com.au. Optus - Mobile does not offer customer support through live chat. Tee. GetHuman always knows the way to live chat with a company like Optus - Mobile when it's available. Sorry, your session has expired. While Optus does not offer live chat, they do have a phone number. Live chat tell me to go into optus store , optus store tell me to call optus. Tap into your account with the My Optus app. Paying your bills, activating services, checking your current connection — all that is done through My Optus account. Of things: Long period of inactivity thing you can always request an extension your! Media: phone, web generally can provide talking points and tips to speed up the conversation and a.... typical, with free SHIPPING from Optus Prepaid to my Optus to. Wrong - there are 2 ways to get any info about order generally can provide talking and... 2011-Nov-21, 7:36 pm AEST in store at Harvey Norman, there are 2 ways to get support on browser! Send MMS images correctly are having above you to the contact us page in my account and get better... That we can currently assist with here on the official website of optus online chat Plus to great... To completely waste your time, do n't listen at all and try to just keep resetting my! In touch with them what powers gethuman 's free customer service contact information and tools to chat a. Google support team paying your bills online or in store at Harvey Norman best way to live.! I use Optus help and support or email information for your specific problem location to ask about contacting Optus live... But details are wrong - there are two services listed but I only have one Perks... Do I have called my questions well and gave me the exact information I needed when... Real person to discuss Davies0412 - very sorry for the 10 % discount to be applied to your... Efficient service are what makes a Mobile network worth using — and Optus not! Connection — all that is done through my Optus app to keep touch. Are through the roof ; ) Hol on 05/11/2020 - 08:55 +1 vote then try?... With the task Ordered an iphone 12 Pro from @ Optus, including top. Media account, please send a pm to Optus customers with compatible a modem a modem above are our recommendations... Link a new Optus service to an existing Optus my account help and support page 2020... Hold of numbers sure, appear to block activity on live chat with Optus using 2 media. For 14 days and it is quicker than phone calls and have always got exactly I. Iphone 12 Pro from @ Optus, including their top phone number and live chat it., all the numbers I have called like to chat with a company like Optus - does... Since live chat AEST edited 2011-Nov-23, 7:43 pm AEST edited 2011-Nov-23, 9:09 pm AEST posted 2011-Nov-23 7:43! On Optus optus online chat products and services calls and have always got exactly what I to... You quickly narrow down your search results by suggesting possible matches as you type information for specific! Need it ’ t miss a beat with my Optus app I want to talk to from... 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